Position your destination as a romantic catch

  Raise your hand if you’re a romantic. No? I’m not surprised! For reasons that remain unclear, people sharply deny all kinds of simple things. They don’t watch television – except the odd sportscast and educational documentaries of course – and just about no one ever sleeps longer than four hours a night. Yeah right. … Continue reading Position your destination as a romantic catch

West Indies Cricket Team Win Three Titles in World T20- Men’s, Women’s, & Under 19: What does this mean for Caribbean tourism?

Not a huge cricket fan? Doesn’t matter. As we continue to celebrate the West Indies dominance of World T20 cricket, (the short form of the international tournaments), there are several conclusions we can make from this historic event in relation to Caribbean tourism. Here are three of them: Global Exposure. With the tournament’s estimated reach … Continue reading West Indies Cricket Team Win Three Titles in World T20- Men’s, Women’s, & Under 19: What does this mean for Caribbean tourism?

Five ways to achieve operational excellence in your tourism business

You already know how competitive the tourism industry is. Although it may not feel like it, this is a good thing because it keeps you on your toes. The challenge with the tourism industry is that it is particularly vulnerable to economic instability and other shocks that are beyond our control. This often leads critics … Continue reading Five ways to achieve operational excellence in your tourism business

The Role of Guestpitality in the Hospitality Industry

As the world’s most tourism-dependent region the Caribbean has a responsibility to lead in the area of visitor satisfaction.  Caring more than anyone else in the world is an enviable badge of honour. The time is right for destinations to devote more attention to satisfying current visitors, retaining them as repeats and encouraging them to … Continue reading The Role of Guestpitality in the Hospitality Industry