The Role of Guestpitality in the Hospitality Industry

As the world’s most tourism-dependent region the Caribbean has a responsibility to lead in the area of visitor satisfaction.  Caring more than anyone else in the world is an enviable badge of honour. The time is right for destinations to devote more attention to satisfying current visitors, retaining them as repeats and encouraging them to … Continue reading The Role of Guestpitality in the Hospitality Industry